Welcome to Lora ! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our platform, VR application, and website.

1. Data Collected

We collect different types of data as part of your use of Lora:

  • Personal Information: This includes data like your name, email address, language, and other details you provide during registration or profile setup.
  • Usage Data: Information on how you use our app and website, such as pages visited, time spent on the platform, and features accessed.
  • Location Data: We may collect approximate location data to customize your language-learning experience.

2. Use of Data

The data we collect is used to:

  • Improve and personalize the user experience on our platform and VR app.
  • Analyze learning behaviors to enhance our app.
  • Inform you about updates, offers, or new features related to Lora, if you have consented.
  • Protect our platform against fraud and abuse.

3. Data Sharing

We do not sell, rent, or share your personal data with third parties without your consent, except in the following cases:

  • With our partners and service providers involved in operating and maintaining our platform (they are obligated to uphold the confidentiality and security of your data).
  • When required by law or to comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and analyze the usage of our platform. You may configure your browser to refuse cookies, although this may limit certain functionalities.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Reviews and Testimonials

On our website, we may display selected user reviews and testimonials on the homepage to provide insights into user experiences with Lora. Please note the following:

  • Reviews are not directly posted on our website by users.
  • The displayed testimonials are selected from feedback we have received through third-party platforms such as our official social media channels, our game page on Meta (link), or SideQuest (link).
  • Here are the review policies from the platform where we get the reviews : Meta review policy link and Sidequest Review Policy link
  • The reviews are displayed entirely and without any modifications.
  • Only positive and relevant feedback is showcased for illustrative purposes.
  • These testimonials are presented in accordance with the terms of use of the respective platforms where they were originally posted.
  • You can report a review by sending us an email to info@lora-learning.com

7. Your Rights

All users, regardless of geographic location, have certain rights regarding their personal data, including:

  • Right of Access: To view the data we hold about you.
  • Right of Rectification: To update or correct your information.
  • Right of Deletion: All users, regardless of geographic location, have the right to request the deletion of their personal data. We are committed to actioning these requests promptly and without exception, unless data retention is required by law.
  • Right to Object: To object to specific uses of your data.

To exercise your rights, please contact us at info@lora-learning.com.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any modifications will be posted on this page with the date of the update.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at: info@lora-learning.com or at 0715498196

Our Company informations are :

Name : Ckai srl – BE0775700882

Address : Basilieklaan 377/3, 1081 Brussel, Belgium.